Careers

A winning team. A dedicated family.

Interested in joining our growing team? Take a look at our career opportunities.

 

Merchants Bank of Indiana is headquartered in Carmel, Indiana. Merchants focuses on several aspects of mortgage and agricultural lending and retail banking services from five Central Indiana locations.

Merchants Bank of Indiana has received national recognition from SNL Financial (an offering of S&P Global Market Intelligence) as one of the top performing community banks nationally with assets between $1 billion and $10 billion.  Merchants was listed as #25 in the nation, the highest rated Indiana bank on the list.

Merchants was also listed in the Indianapolis Business Journal (IBJ) Banking and Finance edition in May 2017 as the 12th largest Indianapolis Area Bank.  Merchants understands the positive impact of making employees feel valued and is proud to once again be recognized by the Indiana Chamber of Commerce’s Best Places to Work Program.  This is the third year in a row that Merchants was recognized as a Best Places to Work organization, achieving the #9 spot on the 2017 list.

Adding to the performance accolades, the IBJ recently identified Merchants Bank of Indiana as one of the fastest growing companies in the Indianapolis area.  Merchants was listed as the #21 fastest growing company with 70% revenue growth from FY 2014 through 2016.  The results also reflect a 33% increase in FTEs during the same period.

$3
Billion
in Assets

Total of
200
Employees

Nasdaq

Listed

2018, 2017, and 2016 Best Places to Work in Indiana

Proudly named to the 2018, 2017, and 2016 Best Places to Work in Indiana list, Merchants Bank of Indiana strives to create a work environment that rewards hard work and strong performance while encouraging a positive work-life balance. At Merchants we believe our people make the difference in our business and our full range of top-notch employee benefits are key to building and maintaining our amazing team. Merchants Bank of Indiana is proud to be an Equal Opportunity Employer.

  • Medical
  • Dental
  • Vision
  • Disability
  • Life
  • 401K

BPTWIN Logo 2018

 

Current Open Positions

Commercial Banker

Posted: 03/15/2018
The Commercial Banker is responsible for proactively sourcing, acquiring and retaining customer relationships while maximizing sales opportunities. This role will spend a majority of time in the field, on sales appointments, generating leads and closing business. This position is commission eligible in addition to a strong, competitive base salary. A successful Commercial Banker will focus on growth and profitable relationships by meeting the demands of the business banking market with particular attention on bank products and services such as deposits, treasury management, loans, letters of credit, SBA lending, credit cards and other related products.
Essential Duties and Responsibilities:
  • Achieve established revenue, sales production and business goals;
  • Proactively manage assigned portfolio of clients, identifying needs and maximizing opportunities;
  • Generate leads and close opportunities, including originating simple and complex loans, performing renewals and managing problem credits;
Knowledge, Skills, Abilities and Experience:
  • Requires a minimum of five years of banking experience;
  • Minimum of three years in business banking preferred.
  • Bachelor’s degree required, focus in business, accounting, finance or related field strongly preferred.
  • Requires prior credit training.
  • Requires SBA lending experience.
  • Requires outside calling skills, including demonstrated successful prospecting and contact management.
  • Requires strong working knowledge of credit structuring and processing, in addition to strong analytic skills with the demonstrated ability to manage and present complex financial information in a format that is easily understood.
The Commercial Banker position is a full-time, exempt position.  Qualified applicants may submit their resume online.  Apply Online

SBA Underwriter

Posted: 03/01/2018
The SBA Underwriter operates at the center of the bank’s small business lending primarily working on loan requests that require a guaranty from the Small Business Administration. The SBA Underwriter will be involved from initial discovery of potential SBA loan prospects through formal approval. The SBA Underwriter works closely with sales staff, operations staff, borrowers and senior management to meet small-business customers’ financial needs while protecting the bank’s capital by limiting its risk.   A successful SBA Underwriter will rely upon experience and judgment to analyze, assess and secure approval for appropriate SBA loan products for customers. A top-performing SBA underwriter will facilitate small-business relationships that produce strong returns, low risk and a competitive market presence. An elite SBA Underwriter will contribute to the expertise of the organization as a small-business lender through expert knowledge of and experience with SBA processes.

  SBA Underwriter
Essential Duties and Responsibilities:  
  • Provide subject-matter expertise for SBA processes and relationships.
  • Analyze credit data, tax returns and financial statements to determine the degree of risk involved in extending credit or lending money.
  • Utilize computer programs to generate financial ratios and trend analyses to evaluate customers’ financial status and payback ability.
  • Structure loan requests that abide by the SBA’s eligibility requirements and rules outlined in the Standard Operating Procedures published by the SBA.
  • Prepare reports, including credit analyses and summaries of loan requests, and submit to loan committees in a timely manner for approval.
  • Assist the management of the loan portfolio regarding loan covenants, reporting requirements and delinquencies.
  • Work with sales staff to manage renewal and modification requests as needed.
  • Visit with prospective and current bank clients in collaboration with sales staff both inside and outside the bank.
  • Maintain a current working knowledge of changes in regulations published by the SBA specific to origination and servicing SBA products.
  SBA Underwriter Knowledge, Skills, Abilities and Experience:  
  • Requires a bachelor’s degree in a related field of study from an accredited institution or equivalent training and professional experience.
  • Must possess a minimum of five years’ experience in bank SBA lending and credit risk management.
  • Must demonstrate strong critical thinking, communication and multitasking skills.
  • Must display excellent customer service skills both in person and through phone and email communication.
  • Requires intermediate working knowledge of Microsoft Word, Excel and Outlook in a professional environment.
  • Must demonstrate the ability to self-direct and self-pace assigned work.
  • Favors demonstrated success in previous mentoring and training roles.
  The SBA Underwriter position is a full-time, exempt position.  Qualified applicants may submit their resume online.  Apply Online

Mortgage Servicing Specialist

Posted: 05/15/2018
The Mortgage Servicing Specialist is responsible for ensuring the timely and accurate processing of single-family mortgage servicing transactions. A successful Mortgage Servicing Specialist will focus on producing accurate, timely mortgage servicing outcomes including tracking of loan details and processing of required related transactions. This position will also establish positive customer experiences and produce a high level of customer satisfaction.  
WORK SCHEDULE: 9 a.m. – 6 p.m. Monday-Thursday, 8 a.m. – 5 p.m. Friday
 
Essential Duties and Responsibilities:
 
  • Manage reporting, remitting, and reconciling activities for all first mortgage portfolio and HELOCs.
  • Receive and manage customer calls via incoming customer service lines.
  • Track all loan-related insurance requirements.
  • Provide accurate payoffs and loan verifications.
  • Monitor daily reports on all loans performing routine account maintenance.
  • Assist with tax and insurance payments on escrow accounts.
  • Verify payment of all taxes and insurance for non-escrow accounts.
  • Review and track credit disputes.
  • Manage HELOC renewals.
  • Book first mortgages and HELOCs onto servicing system.
  • Analyze data and research issues and exceptions while making or recommending appropriate changes.
  • Produce and mail late notices and monthly statements and sort and process payments.
  • Analyze potential default loans to determine next steps, minimize charge-offs and mitigate potential loss.
  • Set up ACH plans upon receipt of authorization forms.
  Knowledge, Skills, Abilities and Experience:  
  • Requires a minimum of three years’ mortgage banking experience in areas of loan servicing, or an educational background that provides a level of knowledge typically gained from three years’ or more experience.
  • Requires at least a high school diploma or GED from an accredited institution.
  • Previous mortgage loan servicing experiences strongly preferred.
  • Previous banking experience preferred.
  • Preferred candidates will demonstrate a basic understanding of general ledger postings and how to perform related tasks.
  • Strong organizational skills required with the ability to prioritize work to meet deadlines.
  • Must demonstrate excellent verbal and written customer service skills.
  • Requires proficient knowledge of MS Word, Excel and Outlook.
  The Mortgage Servicing Specialist position is a full-time, non-exempt position.  Qualified applicants may submit their resume online.  Apply Online

Executive Administrative Assistant

Posted: 05/18/2018
The Executive Administrative Assistant is responsible for providing full administrative support to the president and other members of the executive team. A successful Executive Administrative Assistant will allow the president and his team to work efficiently and effectively in making and carrying out business decisions. The ideal person will rely upon outstanding self-starting initiative to observe, analyze and act with little direct supervision.  
Essential Duties and Responsibilities:
 
  • Prepare correspondence and manage confidential, sensitive information.
  • Prepare documents, reports and presentation materials.
  • Coordinate schedules for the president and other executives as requested.
  • Arrange travel accommodations for the president and other executives as applicable.
  • Organize and maintain confidential records and files.
  • Schedule internal and external meetings.
  • Prepare and distribute agendas and applicable reports for meetings and committees.
  • Review and edit reports for various committees.
  • Attend various committee and board meetings to take notes and prepare meeting minutes for approval.
  Knowledge, Skills, Abilities and Experience:  
  • Must demonstrate the utmost professionalism at all times and in all circumstances.
  • Requires a minimum of five years’ experience in a substantially similar role and organization.
  • Requires a high school diploma or GED from an accredited institution; prefers an associate’s or bachelor’s degree from an accredited institution.
  • Must demonstrate excellent communication and customer service skills, including via phone, email and in person.
  • Must possess strong organizational skills with an ability to work independently.
  • Must demonstrate an ability to organize and support others in a way that accommodates the other person as an individual.
  • Requires working knowledge of Microsoft Office products above a basic level.
  • Requires resiliency, determination and an attitude of humility.
  The Executive Administrative Assistant position is a full-time, exempt position.  Qualified applicants may submit their resume online.  Apply Online

Treasury Management Sales Associate

Posted: 05/18/2018
The Treasury Management Sales Associate is responsible for the customer-facing part of the sales process building relationships and working referrals. This position will closely work with the Treasury Management Sales Officer and client-facing teammates in local markets to serve business, not-for-profit and government clients. A successful Treasury Management Sales Associate will build one-on-one relationships in support of the general management of banking relationships assigned to the Treasury Management Department. The ideal person will excel in facilitating consultative partnerships to deliver excellent integrated treasury solutions and strong internal and external relationships. This role will spend at least 50 percent of its time in the field consulting on sales opportunities and provide necessary product expertise and consultation. The majority of fieldwork is local and very little overnight travel is expected.
Essential Duties and Responsibilities:
 
  • Collaborate with teammates to develop expertise in Treasury Management products and a strong working knowledge of all banking services.
  • Meet with prospective and current clients to build relationships, offer solutions and perform product and service demonstrations.
  • Work closely with Treasury Management Support to ensure implementation of new services align with forward commitments.
  • Follow up with new clients to ensure satisfaction with and understanding of products and services.
  • Regularly contact clients to assess for business changes or additional needs.
  • Identify potential new business opportunities and provide the appropriate solutions.
  • Assist the Treasury Management Sales Officer with proposal and contract generation.
  • Update contract templates as necessary.
  • Manage the account analysis system.
  • Generate monthly and quarterly reports.
  • Communicate system enhancements to other departments.
  • Attend sales meetings with other departments.
  Knowledge, Skills, Abilities and Experience:  
  • Requires a bachelor’s degree from an accredited institution.
  • Requires sufficient banking experience to demonstrate a strong understanding of how information and funds move through a banking institution – likely a minimum of two years’ experience but possibly more or less dependent on roles and responsibilities.
  • Must demonstrate a solid understanding of how payments flow through banking processes (e.g. deposits, ACHs, wires, and mobile and remote deposit captures).
  • Requires proficiency with Microsoft Office products at an intermediate level for a professional work setting.
  • Prefer certifications such as Certified Treasury Professional (CTP) and/or Accredited ACH Professional (AAP).
  • Must demonstrate the ability to build professional relationships and communicate effectively.
  • Requires strong personal accountability and must be a proven self-starter.
  The Treasury Management Sales Associate position is a full-time, non-exempt position.  Qualified applicants may submit their resume online.  Apply Online  

Correspondent Loan Coordinator

Posted: 05/24/2018
The Correspondent Loan Coordinator is responsible for ensuring the timely and accurate credit and compliance review of correspondent seller loans submitted for purchase. Responsibilities include tracking loan submissions and reviews by correspondents, reviewing conditions on loans for accuracy and clarity, and working daily with correspondent clients to clarify or escalate pertinent issues.  
Essential Duties and Responsibilities:
 
  • Track correspondent seller submissions daily, including loan number, borrower name, correspondent client and loan type.
  • Track progress of loan submissions in the third-party contractor website, staying aware of turn times and loans that have gone over the expected service level agreement.
  • Order tax transcripts for clients requiring the assistance.
  • Watch the escalation log in the third-party contractor website, making sure issues are being timely addressed.
  • Monitor loans and conditions for accuracy and clarity. Review file documentation to ensure necessary items are included.
  • Clear underwriting conditions within approval authority to ensure timely service is provided to all correspondent seller clients.
  • Communicate with third-party contractor as needed.
  • Communicate with account executives on issues requiring escalation OR any file that appears to be questionable for purchase.
  • Keep abreast of underwriting and compliance guidelines to better review and communicate as needed.
  • Research situations that call for clarification or decision making.
  Knowledge, Skills, Abilities and Experience:  
  • Requires a minimum of five to eight years of mortgage banking experience in areas of mortgage compliance, loan processing or underwriting.
  • Must be familiar with common mortgage documents.
  • Requires at least a high school diploma or GED from an accredited institution.
  • Attention to detail is required for this position.
  • Ability to multi-task is required.
  • Strong organizational skills required with the ability to independently prioritize work to meet deadlines.
  • Must be customer service-oriented and able to communicate clearly and concisely.
  • Proficient knowledge of MS Word, Excel, and Outlook is required.
  The Correspondent Loan Coordinator position is a full-time, non-exempt position.  Qualified applicants may submit their resume online.  Apply Online

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