Careers

A winning team. A dedicated family.

Interested in joining our growing team? Take a look at our career opportunities.

 

Merchants Bank of Indiana is headquartered in Carmel, Indiana. Merchants focuses on several aspects of mortgage and agricultural lending and retail banking services from five Central Indiana locations.

Merchants Bank of Indiana has received national recognition from SNL Financial (an offering of S&P Global Market Intelligence) as one of the top performing community banks nationally with assets between $1 billion and $10 billion.  Merchants was listed as #25 in the nation, the highest rated Indiana bank on the list.

Merchants was also listed in the Indianapolis Business Journal (IBJ) Banking and Finance edition in May 2017 as the 12th largest Indianapolis Area Bank.  Merchants understands the positive impact of making employees feel valued and is proud to once again be recognized by the Indiana Chamber of Commerce’s Best Places to Work Program.  This is the third year in a row that Merchants was recognized as a Best Places to Work organization, achieving the #9 spot on the 2017 list.

Adding to the performance accolades, the IBJ recently identified Merchants Bank of Indiana as one of the fastest growing companies in the Indianapolis area.  Merchants was listed as the #21 fastest growing company with 70% revenue growth from FY 2014 through 2016.  The results also reflect a 33% increase in FTEs during the same period.

$3
Billion
in Assets

Total of
200
Employees

Nasdaq

Listed

2018, 2017, and 2016 Best Places to Work in Indiana

Proudly named to the 2018, 2017, and 2016 Best Places to Work in Indiana list, Merchants Bank of Indiana strives to create a work environment that rewards hard work and strong performance while encouraging a positive work-life balance. At Merchants we believe our people make the difference in our business and our full range of top-notch employee benefits are key to building and maintaining our amazing team. Merchants Bank of Indiana is proud to be an Equal Opportunity Employer.

  • Medical
  • Dental
  • Vision
  • Disability
  • Life
  • 401K

BPTWIN Logo 2018

 

Current Open Positions

Executive Administrative Assistant

Posted: 12/31/2018
The Executive Administrative Assistant is responsible for providing full administrative support to the market president. A successful Executive Administrative Assistant will allow the market president and her team to work efficiently and effectively in making and carrying out business decisions and executing on key project deliverables. The ideal person will rely upon outstanding self-starting initiative to observe, analyze and act with little direct supervision.  
Essential Duties and Responsibilities:  
  • Prepare correspondence and manage confidential, sensitive information.
  • Prepare documents, reports and presentation materials.
  • Coordinate schedules for the market president.
  • Manage project timelines/deadlines and relevant communication.
  • Arrange travel accommodations as applicable.
  • Organize and maintain confidential records and files.
  • Schedule internal and external meetings.
  • Prepare and distribute agendas and applicable reports for meetings and committees.
  • Review and edit reports for various committees.
  • Attend various meetings to take notes and prepare meeting minutes as needed.
  Knowledge, Skills, Abilities and Experience:  
  • Must demonstrate the utmost professionalism and confidentiality at all times and in all circumstances.
  • Requires a minimum of five years’ experience in a substantially similar role and organization.
  • Requires a high school diploma or GED from an accredited institution; prefers an associate’s or bachelor’s degree from an accredited institution.
  • Must demonstrate excellent communication and customer service skills, including via phone, email and in person.
  • Must possess strong organizational skills with an ability to work independently.
  • Must demonstrate an ability to organize and support others in a way that accommodates the other person as an individual.
  • Requires working knowledge of Microsoft Office products above a basic level.
  • Requires resiliency, determination and an attitude of humility.
  The Executive Administrative Assistant position is a full-time, exempt position.  Qualified applicants may submit their resume online.  Apply Online

Assistant Branch Manager

Posted: 12/01/2018
The Assistant Branch Manager is responsible for providing premier customer service to both existing and potential customers completing a wide range of banking transactions. This position also provides supervision and mentoring to Personal Bankers and Tellers, establishes centers of influence to develop new deposit and lending customers, and maintains management duties in the absence of the branch manager.  

A successful Assistant Branch Manager will focus on customers, staff and individual responsibilities to create a positive environment marked by accountability, follow-through and positive outcomes.  

Essential Duties and Responsibilities:  
  • Process cash and non-cash banking transactions efficiently and accurately while providing premier customer service.
  • Open accounts and identify referral opportunities for products and services to meet customer financial needs.
  • Identify and solicit deposit and lending opportunities with clients within the bank’s target markets.
  • Routinely balance cash drawer, vault and ATM with accuracy.
  • Supervise tellers and/or personal bankers on behalf of the branch manager.
  • Provide teller training for new staff members, including relevant bank software.
  • Assist with routinely scheduled operational responsibilities in support of the branch manager and provide operational support to staff members.
  • Observe all relevant policies and procedures and audit and compliance guidelines and complete required training in a timely manner.
  Knowledge, Skills, Abilities and Experience:  
  • Requires at least a high school diploma or GED from an accredited institution; relevant post-secondary degree preferred.
  • Must demonstrate prior success working in a retail banking environment.
  • Requires a minimum of one year’s experience successfully handling significant cash transactions.
  • Demonstrated success in a previous retail supervisory role preferred.
  • Must be able to travel between Indianapolis and Carmel branches as needed.
  • Requires excellent verbal and written communication skills and demonstrated strong leadership skills.
  • Must successfully demonstrate strong organizational skills with the ability to de-escalate and resolve customer issues in a professional and efficient manner.
  • Requires the proven ability to work well in a team environment to serve customers.
  • Moderate proficiency with Microsoft Office software is preferred.
  The Assistant Branch Manager position is a full-time, exempt position.  Qualified applicants may submit their resume online.  Apply Online

Personal Banker/Teller

Posted: 12/29/2018
The Personal Banker/Teller is responsible for providing premier customer service to both existing and potential customers by actively listening to customer requests and effectively, efficiently responding with sound, accurate solutions. A successful Personal Banker will focus on accurately and efficiently processing account transactions, account changes and loan transactions while establishing positive professional relationships with customers and colleagues.  

Essential Duties and Responsibilities:  
  • Process cash and non-cash banking transactions efficiently and accurately.
  • Provide premier customer service to all bank visitors and customers.
  • Open accounts, cross-sell products and services and assist in identifying customer financial needs.
  • Regularly, accurately balance cash drawer, vault and ATM within guidelines.
  • Timely adhere to bank policies and procedures, audit and compliance guidelines, and training requirements.
  • Provide back-up operational support for branch staff.
  Knowledge, Skills, Abilities and Experience:  
  • Requires at least six months’ experience with cash handling in a bank environment.
  • Requires strong organizational skills, the ability to do basic math without assistance, and a keen focus on accuracy and timeliness.
  • Must have strong verbal and written communication skills with demonstrated strong interpersonal skills.
  • Requires the ability to travel between local branches in Indianapolis and Carmel.
  • Retail banking experience is preferred.
  • Requires high school diploma or GED from an accredited institution.
  • Must be proficient in basic computer use including Microsoft Office and Outlook with the ability to learn new software programs and use relevant computer programs in a professional setting.
  The Personal Banker position is a full-time, non-exempt position.  Qualified applicants may submit their resume online.  Apply Online

Credit Analyst

Posted: 01/04/2019
The Credit Analyst position is focused in the commercial real estate finance industry through a fast-paced, deal-driven environment. The position will be assigned analysis tasks geared toward underwriting and presenting the best financing options for commercial real estate borrowers. The analyst will work closely with sales staff, borrowers and senior management to meet the financial needs of customers while diligently protecting the bank’s capital.

This position is physically located at our Carmel, Indiana, headquarters.

Essential Duties and Responsibilities:
  • Analyze credit data, tax returns and financial statements to determine the degree of risk involved in extending credit or lending money.
  • Generate financial ratios and trend analyses using computer programs to evaluate customers’ financial status and payback ability.
  • Prepare reports including credit analyses and summaries of loan requests, and timely submit to loan committees for approval.
  • Assist the management of the loan portfolio in regard to loan covenants, reporting requirements and delinquencies.
  • Work with sales staff to manage renewal and modification requests as needed.
  • Visit with prospective and current bank clients in conjunction with sales staff both inside and outside the bank.
Knowledge, Skills, Abilities and Experience:
  • Must have professional work experience in a closely-related role for a minimum of one yearpreferably a minimum of five years’commercial real estate financing experience.
  • Requires a bachelor's degree in a related field of study from an accredited institution.
  • Candidates must demonstrate successful critical thinking skills.
  • Requires the ability to successfully multitask and perform accurate, timely work with multiple priorities and deadlines.
  • Must demonstrate strong customer service skills and/or interpersonal and communication skills.
  • Requires a demonstrated working knowledge of Microsoft Excel, Word and Outlook at a moderate to advanced level.
The Credit Analyst positions are full-time, exempt positions eligible for the annual discretionary bonus program.

Job Type: Full-time Qualified applicants may submit their resume online.  Apply Online

Marketing and Communications Coordinator

Posted: 12/18/2018
Summary: The Marketing & Communications Coordinator works on the planning and implementation of projects that support the marketing and communications function. This position will work within a team to recommend action, schedule and plan projects, estimate costs, manage projects to completion, evaluate results and provide recommendations for future marketing and communications initiatives.

The Marketing & Communications Coordinator is responsible for assisting with the planning and execution of assigned events and will partner with various business units to integrate their needs and services into event plans.

Expected Outcomes: The Marketing & Communications Coordinator will interact directly with marketing and business leaders to respond to various marketing and communications needs. This position will provide overall support in coordinating marketing and communications operations, event preparation, sponsorship fulfillment, branded merchandise, marketing collateral and logistics. In addition to core duties, responsibilities include general marketing and communications administrative tasks.

Essential Duties and Responsibilities:
  1. Coordinates inventory and supply management for branded merchandise and related marketing collateral, including ordering, storage and distribution.
  2. Serves as a point of contact for business units’ various marketing collateral needs and sponsorship requests.
  3. Provides overall support for marketing and communications group responsibilities, including internal meeting preparation, meeting minutes, required follow-ups and internal communications tasks.
  4. Manages the execution, details and logistics of assigned external events, including calendars, invitations, vendors, third-party services, volunteers, branding, event set-up, registration, on-site management, event tracking and client contact.
  5. Attends trade shows, events and conferences to staff booths and exhibits and represent organization as on-site point of contact for extended periods of time.
  6. Coordinates with sales, business development and origination staffs to plan and schedule client engagements, travel schedules and required meeting logistics.
  7. Collaborates with business units to ensure marketing and communication standards are maintained across all branded platforms.
  8. Develops standardized and documented project and event timelines and processes.
  9. Organizes systems and practices that continuously improve the quality of projects and events.
  10. Requires approximately 10-20% overnight travel (approximately one trip per month on average).
Expected Experience, Skills and Education:
  • Requires a bachelor’s degree from an accredited institution, preferably with a focus on marketing and/or communications.
  • Requires prior work experience in a marketing and/or business development capacity.
  • Requires exceptional communication skills, both written and verbal.
  • Absolutely must excel with communicating and/or presenting in one-on-one and group settings with a clear understanding of how to professionally represent the organization.
  • Requires sound proficiency with Adobe Suite and Microsoft Office software.
  • Requires a strong attention to detail and sound critical thinking skills.
  • Must demonstrate a customer-first mindset (both internal and external) with the ability to work independently, creatively and efficiently.
  • Must exhibit a proven self-starter mentality with an ability to collaborate and lead from within a team environment.
  • Requires strong multitasking and project management skills with an ability to set and follow priorities given shifting outside demands.
  • Experience in the fields of finance or commercial real estate is preferred but not required.
All employees are expected to contribute to the overall success of the organization by performing requested duties regardless of explicit inclusion in the job description or reasonable relation to an employee’s primary role. Additionally, all employees must understand and adhere to all federal and state laws and banking regulations and company policies and procedures applicable to assigned job responsibilities, including compliance as appropriate under the Bank Secrecy Act and Anti-Money Laundering regulations.

Additionally, all employees are expected to demonstrate the following Core Competencies:

Professionalism – acting with responsibility, integrity and accountability; demonstrating consistent trustworthiness and reliability; always remaining flexible, adaptable and willing to accept coaching; building and managing professionally healthy relationships; deliberately managing career decisions; and continually developing awareness of business-related topics.

Communication – understanding various active and passive tools and styles and their effects; and exhibiting appropriate, effective, timely use of tools and styles to connect, collaborate, facilitate teamwork and serve customers.

Work Quality – demonstrating an ongoing commitment to compliance, safety and security; executing work with efficiency, a sense of urgency and attention to detail; and displaying organized work practices and a results-oriented mindset.

Analytical Ability – navigating work-related circumstances with practical, sound reasoning; and demonstrating creativity in problem solving.

Leadership – displaying good judgment and certainty in decision making; taking initiative with job-related demands; demonstrating innovative thinking and sound planning with business practices; managing individual performance toward shared organizational goals; and thinking strategically to set and accomplish goals.

The Marketing and Communications Coordinator reports to the VP of Marketing & Communications.  The position is a full-time, non-exempt position.  Qualified applicants may submit their resume online.  Apply Online

Business Systems Analyst (Carmel or Lynn, IN)

Posted: 01/17/2019
Summary: Business Systems Analyst position will provide technical support for our staff with our core system software and act as a liaison to computer support services. This position will be regarded as a technical expert in maintaining, troubleshooting, and assisting in the implementation of system updates for the software (CSI) that supports our products and experiences to our customers and employees.

Expected Outcomes: The Business Systems Analyst will provide support for core system users and ensure ongoing functionality of the core system. The Data Processing Coordinator will be responsible for designing and developing reports based on information needed by the user.

Essential Duties and Responsibilities:
  • Become well versed in all aspects of CSI. Thoroughly learn and understand Core System.
  • Provide support for our users with the core systems and other products that we utilize. Become proficient with report writing tools, administrative duties for CSI (Core) Security as well as other functions related to Core, including but not limited to account research.
  • Perform all customer service functions in compliance with bank policies and procedures, security, compliance and audit guidelines.
  • Troubleshoot operational problems and correct or advise upper management depending on issue.
  • Run bank reports as needed and conduct research on customer accounts as requested.
  • Facilitate and assist in any other areas of the bank that may be deemed necessary by management to assure operational soundness and project a positive perception of the bank by its present or perspective customer base.
Expected Experience, Skills and Education:
  • Requires at least a high school diploma or GED from an accredited institution; relevant post-secondary degree preferred.
  • Experience working with Core banking systems preferred.
  • Requires excellent communication and customer service skills.
  • Requires a demonstrated ability to problem solve.
  • Intermediate proficiency in Excel required.
All employees are expected to contribute to the overall success of the organization by performing requested duties regardless of explicit inclusion in the job description or reasonable relation to an employee’s primary role. Additionally, all employees must understand and adhere to all federal and state laws and banking regulations and company policies and procedures applicable to assigned job responsibilities, including compliance as appropriate under the Bank Secrecy Act and Anti-Money Laundering regulations.

Additionally, all employees are expected to demonstrate the following Core Competencies:

Professionalism – acting with responsibility, integrity and accountability; demonstrating consistent trustworthiness and reliability; always remaining flexible, adaptable and willing to accept coaching; building and managing professionally healthy relationships; deliberately managing career decisions; and continually developing awareness of business-related topics.

Communication – understanding various active and passive tools and styles and their effects; and exhibiting appropriate, effective, timely use of tools and styles to connect, collaborate, facilitate teamwork and serve customers.

Work Quality – demonstrating an ongoing commitment to compliance, safety and security; executing work with efficiency, a sense of urgency and attention to detail; and displaying organized work practices and a results-oriented mindset.

Analytical Ability – navigating work-related circumstances with practical, sound reasoning; and demonstrating creativity in problem solving.

Leadership – displaying good judgment and certainty in decision making; taking initiative with job-related demands; demonstrating innovative thinking and sound planning with business practices; managing individual performance toward shared organizational goals; and thinking strategically to set and accomplish goals.

Merchants Bancorp and its affiliates and subsidiaries are committed to being equal opportunity employers. All job candidates and incumbents will be assessed based on only criteria relevant to successfully performing the job as defined in this job description and as generally accepted in the job’s relevant industries.

Full-time, Non-exempt

Qualified applicants may submit their resume online.  Apply Online

Apply Online

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