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Merchants Bank of Indiana is a privately held bank headquartered in Carmel, Indiana. Merchants focuses on several aspects of mortgage and agricultural lending and wealth services from five Central Indiana locations.

$3
Billion
in Assets

Total of
150
Employees

Over
100
Shareholders

2017 and 2016 Best Places to Work in Indiana

Proudly named to the 2017 and 2016 Best Places to Work in Indiana list, Merchants Bank of Indiana strives to create a work environment that rewards hard work and strong performance while encouraging a positive work-life balance. At Merchants we believe our people make the difference in our business and our full range of top-notch employee benefits are key to building and maintaining our amazing team. Merchants Bank of Indiana is proud to be an Equal Opportunity Employer.

  • Medical
  • Dental
  • Vision
  • Disability
  • Life
  • 401K

Best Places to Work in Indiana Logo

Current Open Positions

Ag Loan Officer

Posted: 02/02/2017
The Agricultural Loan Officer is responsible for promoting Merchants Bank of Indiana within the local community to cross-sell agricultural banking products and services. A successful Agricultural Loan Officer will establish his or her role as a trusted advisor for customers’ financial business decisions. This position focuses on the full cycle of agricultural lending including lead generation, loan origination, underwriting and closing. The ideal candidate has a desire to build sound long-term business relationships by responsibly identifying and meeting customers’ needs. Essential Duties and Responsibilities:
  • Cross-sell agricultural banking products and services to meet customer financial needs by clearly explaining different loan types and credit options available to customers.
  • Collect loan applications, financial statements, credit histories and other relevant financial information necessary for underwriting and funding agricultural loans.
  • Analyze applicants’ financial status, credit and property evaluations to determine loan eligibility utilizing Finpak software.
  • Partner with customers to identify financial goals and recommend strategies for reaching established goals.
  • Approve loans within specific limits and present larger loan applications to management for approval.
  • Prepare all relevant loan documents, counsel customers on relevant documents at closing, and ensure documents are executed correctly and properly perfected according to law and policy.
  • Negotiate payment arrangements for delinquent loans.
  • Promote Merchants Bank of Indiana lending opportunities through community organizations and networking.
  • Comply with SAFE Act requirements and all other applicable federal and state regulations.
Knowledge, Skills, Abilities and Experience:
  • Requires a minimum of five years’ experience in agricultural lending – preferably in a loan officer capacity.
  • Bachelor’s degree from an accredited institution preferred.
  • Must display a strong working knowledge of broader agricultural industry (e.g. dairy, livestock and crop) and related costs of production for common enterprises in the lending area.
  • Must successfully demonstrate sound communication skills with an ability to distill complex concepts to a more basic level.
  • Requires a strong attention to detail and demonstrated ability to build, foster and leverage relationships to generate origination opportunities.
  • Must have a team-first attitude with a strong desire to achieve long-term quality results.
  • Existing network of agricultural and/or local relationships and COIs strongly preferred.
  • Full cycle lending experience preferred – lead generation, origination, processing, underwriting and closing.
  • Demonstrated ongoing and intentional development of agriculture/industry knowledge and trends preferred.
The Agricultural Loan Officer position is a full-time, exempt position.  Qualified applicants may submit their resume online.  Apply Online

Commercial Banker

Posted: 01/31/2017
The Commercial Banker is responsible for proactively sourcing, acquiring and retaining customer relationships while maximizing sales opportunities. This role will spend a majority of time in the field, on sales appointments, generating leads and closing business. This position is commission eligible in addition to a strong, competitive base salary. A successful Commercial Banker will focus on growth and profitable relationships by meeting the demands of the business banking market with particular attention on bank products and services such as deposits, treasury management, loans, letters of credit, SBA lending, credit cards and other related products. Essential Duties and Responsibilities:
  • Achieve established revenue, sales production and business goals;
  • Proactively manage assigned portfolio of clients, identifying needs and maximizing opportunities;
  • Generate leads and close opportunities, including originating simple and complex loans, performing renewals and managing problem credits;
Knowledge, Skills, Abilities and Experience:
  • Requires a minimum of five years of banking experience;
  • Minimum of three years in business banking preferred.
  • Bachelor’s degree required, focus in business, accounting, finance or related field strongly preferred.
  • Requires prior credit training.
  • Requires SBA lending experience.
  • Requires outside calling skills, including demonstrated successful prospecting and contact management.
  • Requires strong working knowledge of credit structuring and processing, in addition to strong analytic skills with the demonstrated ability to manage and present complex financial information in a format that is easily understood.
The Commercial Banker position is a full-time, exempt position.  Qualified applicants may submit their resume online.  Apply Online

Residential Mortgage Loan Underwriter

Posted: 01/16/2017
The Residential Mortgage Loan Underwriter is responsible for ensuring the timely and accurate underwriting of residential mortgage loan transactions in accordance with agency and bank guidelines. Responsibilities include reviewing customer data, making sound credit decisions, and ensuring documentation and decisions meet secondary market guidelines where applicable. The Residential Mortgage Loan Underwriter also assists loan officers and processors with alternative loan options when needed. Only candidates with strong mortgage underwriting experience will be considered for this position. Essential Duties and Responsibilities:
  • Decision single-family residential loans in a timely manner and according to investor and agency guidelines.
  • Review loans to ensure they meet the investor, agency, and regulatory requirements.
  • Utilize the LOS system (Encompass) for the underwriting and decision making of all loans, ensuring information is complete, timely, and accurate.
  • Ensure all credit decisions are documented and input in accordance with industry and bank guidelines.
  • Prepare and submit packages for compliance review.
  • Prepare for and support any outside loan reviews performed by or for the bank.
  • Work within applicable regulatory guidelines and bank policies while ensuring privacy and security of files.
  • Attend training on applicable subjects when available and complete required bank training in a timely manner.
  • Provide back-up support to the Loan Processing area in preparing loan documents for closing, as needed.
Knowledge, Skills, Abilities and Experience:
  • Requires a minimum of 5 years of mortgage banking experience in the areas of mortgage underwriting.
  • Requires excellent customer service skills in person and on the phone.
  • Requires knowledge of Microsoft Word, Excel and Outlook.
The Residential Mortgage Loan Underwriter position is a full-time, non-exempt position.  Qualified applicants may submit their resume online.  Apply Online

Single-Family Mortgage Loan Operations Manager

Posted: 03/20/2017
The Single-Family Mortgage Loan Operations Manager position directs the single-family mortgage processing, closing and post-closing function for the retail and correspondent single-family lending division. This position directs all single-family mortgage processing, closing and post-closing activities in line with stated business objectives and in compliance with regulatory guidelines.   Success in this position will mean establishing and maintaining reliable, timely processes and procedures that are executed by a high-performing team to produce best-in-class processing, closing, post-closing and general mortgage lending outcomes that limit compliance, credit and operational risk and positively influence customer experiences.   This position is physically located at our 116th Street office in Carmel, Indiana.   Essential Duties and Responsibilities:
  • Manage processing of single-family mortgage loans, including oversight of loan processing, closing and post-closing.
  • Directly supervise single-family mortgage processing and closing staff members, including employee selection, training and performance management.
  • Implement and oversee quality control measures to ensure adherence to established quality control processes across the full mortgage lending function.
  • Perform routine quality checks on work performed by assigned team members to ensure ongoing quality expectations are met or exceeded.
  • Monitor and manage the timeliness and quality of the processing, closing and post-closing pipeline and provide routine status reports to management team members as requested.
  • Maintain systems and files in an audit-ready manner to ensure ongoing compliance.
  • Respond to internal and third-party audits in coordination with other mortgage staff.
  • Train employees within department on compliance and credit issues and ensure department compliance and credit requirements are consistently and satisfactorily met.
  • Directly accountable for the overall performance of the single-family mortgage processing function, relevant compliance and credit measures and related outcomes.
  • Provide exceptional customer service to both internal and external customers.
  Knowledge, Skills, Abilities and Experience:
  • Requires a minimum of 10 years of experience in mortgage banking with a demonstrably thorough understanding of single-family mortgage processing, closing and post-closing.
  • Requires advanced experience in using, manipulating and managing loan processing systems.
  • Requires previous experience successfully managing people and teams.
  • Requires a bachelor’s degree from an accredited institution.
  • Requires exemplary working knowledge of agency and regulatory guidelines applicable to assigned mortgage lending responsibilities.
  • Must demonstrate the ability to identify, interpret and apply applicable guidelines in implementing and managing lending and processing procedures.
  • Must possess strong organization and communication skills with a focus on accuracy.
  • Requires proficiency in using basic computer software such as Microsoft Office.
  • May require compliance with SAFE Act guidelines.
  The Single-Family Mortgage Loan Operations Manager position is a full-time, exempt position reporting to the president of Merchants Mortgage and eligible for the bank’s annual discretionary bonus program.  Apply Online

Single-Family Mortgage Loan Servicing Manager

Posted: 03/20/2017
The Single-Family Mortgage Loan Servicing Manager position directs the single-family mortgage servicing function for the retail and correspondent single-family lending division. This position directs all single-family mortgage servicing activities in line with stated business objectives and in compliance with regulatory guidelines.   Success in this position will mean establishing and maintaining reliable processes and procedures that are executed by a high-performing team to produce best-in-class servicing and lending outcomes that limit risk and positively influence customer experiences.   This position is physically located at our 116th Street office in Carmel, Indiana.   Essential Duties and Responsibilities:
  • Manage servicing of the single-family mortgage portfolio, including oversight of loan boarding, customer interactions and custodial transactions.
  • Directly supervise single-family mortgage servicing staff members, including employee selection, training and performance management.
  • Maintain systems and files in an audit-ready manner to ensure ongoing compliance.
  • Ensure adherence to established quality control processes within mortgage lending.
  • Respond to internal and third-party audits in coordination with other mortgage staff.
  • Train employees within department on compliance issues and ensure department compliance requirements are consistently and satisfactorily met.
  • Directly accountable for the overall performance of the single-family mortgage servicing function, relevant compliance measures and related outcomes.
  • Provide exceptional customer service to both internal and external customers.
  Knowledge, Skills, Abilities and Experience:
  • Requires a minimum of 10 years of experience in mortgage banking with a demonstrably thorough understanding of single-family mortgage processing and servicing.
  • Requires advanced experience in using, manipulating and managing loan servicing systems.
  • Requires previous experience successfully managing people and teams.
  • Requires a bachelor’s degree from an accredited institution.
  • Requires exemplary working knowledge of agency and regulatory guidelines applicable to assigned mortgage lending responsibilities.
  • Must demonstrate the ability to identify, interpret and apply applicable guidelines in implementing and managing lending and servicing processes.
  • Must possess strong organization and communication skills with a focus on accuracy.
  • Requires proficiency in using basic computer software such as Microsoft Office.
  The Single-Family Mortgage Loan Servicing Manager position is a full-time, exempt position reporting to the president of Merchants Mortgage and eligible for the bank’s annual discretionary bonus program.  Apply Online

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