Careers

A winning team. A dedicated family.

Interested in joining our growing team? Take a look at our career opportunities.

 

Merchants Bank of Indiana is headquartered in Carmel, Indiana. Merchants focuses on several aspects of mortgage and agricultural lending and retail banking services from five Central Indiana locations.

Merchants Bank of Indiana has received national recognition from SNL Financial (an offering of S&P Global Market Intelligence) as one of the top performing community banks nationally with assets between $1 billion and $10 billion.  Merchants was listed as #25 in the nation, the highest rated Indiana bank on the list.

Merchants was also listed in the Indianapolis Business Journal (IBJ) Banking and Finance edition in May 2017 as the 12th largest Indianapolis Area Bank.  Merchants understands the positive impact of making employees feel valued and is proud to once again be recognized by the Indiana Chamber of Commerce’s Best Places to Work Program.  This is the third year in a row that Merchants was recognized as a Best Places to Work organization, achieving the #9 spot on the 2017 list.

Adding to the performance accolades, the IBJ recently identified Merchants Bank of Indiana as one of the fastest growing companies in the Indianapolis area.  Merchants was listed as the #21 fastest growing company with 70% revenue growth from FY 2014 through 2016.  The results also reflect a 33% increase in FTEs during the same period.

$3
Billion
in Assets

Total of
200
Employees

Nasdaq

Listed

2018, 2017, and 2016 Best Places to Work in Indiana

Proudly named to the 2018, 2017, and 2016 Best Places to Work in Indiana list, Merchants Bank of Indiana strives to create a work environment that rewards hard work and strong performance while encouraging a positive work-life balance. At Merchants we believe our people make the difference in our business and our full range of top-notch employee benefits are key to building and maintaining our amazing team. Merchants Bank of Indiana is proud to be an Equal Opportunity Employer.

  • Medical
  • Dental
  • Vision
  • Disability
  • Life
  • 401K

BPTWIN Logo 2018

 

Current Open Positions

Executive Administrative Assistant

Posted: 08/01/2018
The Executive Administrative Assistant is responsible for providing full administrative support to the market president. A successful Executive Administrative Assistant will allow the market president and her team to work efficiently and effectively in making and carrying out business decisions and executing on key project deliverables. The ideal person will rely upon outstanding self-starting initiative to observe, analyze and act with little direct supervision.  
Essential Duties and Responsibilities:  
  • Prepare correspondence and manage confidential, sensitive information.
  • Prepare documents, reports and presentation materials.
  • Coordinate schedules for the market president.
  • Manage project timelines/deadlines and relevant communication.
  • Arrange travel accommodations as applicable.
  • Organize and maintain confidential records and files.
  • Schedule internal and external meetings.
  • Prepare and distribute agendas and applicable reports for meetings and committees.
  • Review and edit reports for various committees.
  • Attend various meetings to take notes and prepare meeting minutes as needed.
  Knowledge, Skills, Abilities and Experience:  
  • Must demonstrate the utmost professionalism and confidentiality at all times and in all circumstances.
  • Requires a minimum of five years’ experience in a substantially similar role and organization.
  • Requires a high school diploma or GED from an accredited institution; prefers an associate’s or bachelor’s degree from an accredited institution.
  • Must demonstrate excellent communication and customer service skills, including via phone, email and in person.
  • Must possess strong organizational skills with an ability to work independently.
  • Must demonstrate an ability to organize and support others in a way that accommodates the other person as an individual.
  • Requires working knowledge of Microsoft Office products above a basic level.
  • Requires resiliency, determination and an attitude of humility.
  The Executive Administrative Assistant position is a full-time, exempt position.  Qualified applicants may submit their resume online.  Apply Online

Loan Operations Specialist

Posted: 10/05/2018
The Loan Operations Specialist position is focused on all commercial and consumer lending activity as a member of the Loan Operations Department. This position ensures proper preparation and execution of loan documents as well as the ongoing administration through the entire loan life cycle. The Loan Operations Specialist routinely interacts with internal and external customers in administering bank loans within compliance standards.  

The ideal candidate will have relevant lending operations experience with an exemplary work ethic and attention to detail.  

This position is physically located at our 96th Street branch in Indianapolis, Indiana.  

Essential Duties and Responsibilities:  
  • Works collaboratively as part of bank’s lending team to execute accurate and timely loan documentation, loan servicing and collateral file maintenance.
  • Closely monitors loan documentation and collateral exceptions to ensure such items are maintained within bank policy.
  • Processes loan payments and transactions on a daily basis.
  • Delivers on all established customer service goals, including ensuring loan closing documents are provided to lenders timely and accurately.
  • Assists in the resolution of sensitive and/or complex customer situations.
  • Ensures staff members are fully informed of appropriate compliance regulations, legal requirements, policies and procedures.
  • Accountable for working within regulatory guidelines and bank policies applicable to the areas supported.
  • Cross-trains with relevant staff to ensure current and future operations commitments are met.
  Knowledge, Skills, Abilities and Experience:
  • Requires a high school diploma or GED from an accredited institution.
  • Must have professional work experience in a relevant role for a minimum of one year.
  • Requires the ability to successfully multitask and perform accurate, timely work with multiple priorities and deadlines.
  • Must demonstrate strong customer service skills and/or interpersonal and communication skills as well as a strong attention to detail and an exemplary desire to produce top-notch work.
  • Requires a demonstrated working knowledge of basic computer software such as Microsoft Office and Outlook at a moderate level.
  • Previous work experience in loan operations/administration and SBA long processing is strongly considered.
The Loan Operations Specialist position is a full-time, non-exempt position eligible for the bank’s annual discretionary bonus program.  Qualified applicants may submit their resume online.  Apply Online

Assistant Branch Manager

Posted: 10/17/2018
The Assistant Branch Manager is responsible for providing premier customer service to both existing and potential customers completing a wide range of banking transactions. This position also provides supervision and mentoring to Personal Bankers and Tellers, establishes centers of influence to develop new deposit and lending customers, and maintains management duties in the absence of the branch manager.  

A successful Assistant Branch Manager will focus on customers, staff and individual responsibilities to create a positive environment marked by accountability, follow-through and positive outcomes.  

Essential Duties and Responsibilities:  
  • Process cash and non-cash banking transactions efficiently and accurately while providing premier customer service.
  • Open accounts and identify referral opportunities for products and services to meet customer financial needs.
  • Identify and solicit deposit and lending opportunities with clients within the bank’s target markets.
  • Routinely balance cash drawer, vault and ATM with accuracy.
  • Supervise tellers and/or personal bankers on behalf of the branch manager.
  • Provide teller training for new staff members, including relevant bank software.
  • Assist with routinely scheduled operational responsibilities in support of the branch manager and provide operational support to staff members.
  • Observe all relevant policies and procedures and audit and compliance guidelines and complete required training in a timely manner.
  Knowledge, Skills, Abilities and Experience:  
  • Requires at least a high school diploma or GED from an accredited institution; relevant post-secondary degree preferred.
  • Must demonstrate prior success working in a retail banking environment.
  • Requires a minimum of one year’s experience successfully handling significant cash transactions.
  • Demonstrated success in a previous retail supervisory role preferred.
  • Must be able to travel between Indianapolis and Carmel branches as needed.
  • Requires excellent verbal and written communication skills and demonstrated strong leadership skills.
  • Must successfully demonstrate strong organizational skills with the ability to de-escalate and resolve customer issues in a professional and efficient manner.
  • Requires the proven ability to work well in a team environment to serve customers.
  • Moderate proficiency with Microsoft Office software is preferred.
  The Assistant Branch Manager position is a full-time, exempt position.  Qualified applicants may submit their resume online.  Apply Online

HR Administrator

Posted: 10/29/2018
Summary: The HR Administrator serves the HR department and all company employees through accurate, timely execution of critical HR processes. The HR Administrator will perform and/or directly support the day-to-day responsibilities of the entire HR function. This position is considered a “high-touch” role tasked with ensuring the accuracy of HR information.    

Expected Outcomes: Successful execution of the role will produce excellent employee-HR experiences. A top-performing HR Administrator will maintain accuracy and organization throughout multiple HR processes. Success will be reflected in the HR Administrator’s ability to establish himself/herself as a reliable source for any HR-related information. A successful HR Administrator will excel with high personal accountability and a relentless pursuit to obtain, maintain and produce high-quality information.    

Essential Duties and Responsibilities:  
  • Functions as primary HRIS and data administrator for human resources team.
  • Manages new-hire processing from pre-boarding through payroll set-up, including pre-employment screenings, paperwork completion, data entry, and onboarding scheduling.
  • Processes employee payroll and benefits changes/updates using HRIS and third-party administration sites.
  • Accurately performs regularly scheduled payroll processes.
  • Reviews monthly benefits billings and enrollments to verify accuracy.
  • Manages routine and ad-hoc HRIS reporting, including audit requests and HR metrics.
  • Resolves “tier 1” HR-related inquiries from employees via email, phone and in person. Inquiries may relate to HRIS usage, policy interpretation, employee benefit plans, payroll administration and various HR-driven processes.
  • Timely escalates more complex inquiries to the appropriate internal HR professional.
  • Performs and supports day-to-day HR activities, including employee communications, recordkeeping, file maintenance and data entry.
  • May assist with the recruiting process, including job posting, interview scheduling and job offering.
  • Delivers world-class service to all employees and job candidates.
  • Contributes to overall HR success through support of cyclical HR processes, audits, projects and related activities.
    Expected Experience, Skills and Education:  
  • Requires a high school diploma or GED from an accredited institution AND a minimum of five years’ professional HR experience. OR requires a bachelor’s degree from an accredited institution AND a minimum of one year’s professional HR experience. OR equivalents.
  • Requires strong organization skills with an emphasis on detailed accuracy and a high comfort level working with numbers and data.
  • Must be able to utilize Excel at least at an intermediate skill level.
  • Requires competency in effectively and accurately managing and utilizing HRIS data.
  • Absolutely must exhibit outstanding skills in communication, follow-up and follow-through with a strong propensity toward timely, satisfactory customer service outcomes and positive team environments.
  • Demands a healthy self-awareness demonstrated through effectively establishing professional relationships and successfully providing a calm, positive influence.
  • Requires the demonstrated ability to correctly apply knowledge to real-world circumstances.
  • Must exhibit strong professionalism, ethics, confidentiality and a high moral standard.
  • Experience with HRIS and payroll software is required.
  • Must be comfortable using basic-to-intermediate level functions within the Microsoft Office suite of software.
  • Professional office work experience is desired with specific experience in financial services preferred.
  • Should demonstrate the successful ability to provide self-start and self-direction.
  • Must be able to juggle multiple demands and handle shifting priorities.
  The HR Administrator position is a full-time, non-exempt position.  Qualified applicants may submit their resume online.  Apply Online

Personal Banker/Teller

Posted: 10/29/2018
The Personal Banker/Teller is responsible for providing premier customer service to both existing and potential customers by actively listening to customer requests and effectively, efficiently responding with sound, accurate solutions. A successful Personal Banker will focus on accurately and efficiently processing account transactions, account changes and loan transactions while establishing positive professional relationships with customers and colleagues.  

Essential Duties and Responsibilities:  
  • Process cash and non-cash banking transactions efficiently and accurately.
  • Provide premier customer service to all bank visitors and customers.
  • Open accounts, cross-sell products and services and assist in identifying customer financial needs.
  • Regularly, accurately balance cash drawer, vault and ATM within guidelines.
  • Timely adhere to bank policies and procedures, audit and compliance guidelines, and training requirements.
  • Provide back-up operational support for branch staff.
  Knowledge, Skills, Abilities and Experience:  
  • Requires at least six months’ experience with cash handling in a bank environment.
  • Requires strong organizational skills, the ability to do basic math without assistance, and a keen focus on accuracy and timeliness.
  • Must have strong verbal and written communication skills with demonstrated strong interpersonal skills.
  • Requires the ability to travel between local branches in Indianapolis and Carmel.
  • Retail banking experience is preferred.
  • Requires high school diploma or GED from an accredited institution.
  • Must be proficient in basic computer use including Microsoft Office and Outlook with the ability to learn new software programs and use relevant computer programs in a professional setting.
  The Personal Banker position is a full-time, non-exempt position.  Qualified applicants may submit their resume online.  Apply Online

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