A winning team. A dedicated family.

Interested in joining our growing team? Take a look at our career opportunities.

Merchants Bank of Indiana is headquartered in Carmel, Indiana. Merchants focuses on several aspects of mortgage and agricultural lending and retail banking services from five Central Indiana locations.

Merchants Bank of Indiana has received national recognition from S&P Global Market Intelligence as one of the top performing community banks nationally with assets between $3 billion and $10 billion. Merchants was listed as #6 in the nation, the highest rated Indiana bank on the list.

Merchants was also listed in the Indianapolis Business Journal (IBJ) Banking and Finance edition in May 2017 as the 12th largest Indianapolis Area Bank. Merchants understands the positive impact of making employees feel valued and is proud to once again be recognized by the Indiana Chamber of Commerce’s Best Places to Work Program. This is the fourth year in a row that Merchants was recognized as a Best Places to Work organization.

Adding to the performance accolades, the IBJ recently identified Merchants Bank of Indiana as one of the fastest growing companies in the Indianapolis area. Merchants was listed as the #21 fastest growing company with 70% revenue growth from FY 2014 through 2016. The results also reflect a 33% increase in FTEs during the same period.

$6.3
Billion
in Assets

More than
300

Merchants
Employees

Nasdaq
Listed

Proudly named to the 2019, 2018, 2017, and 2016 Best Places to Work in Indiana list, Merchants Bank of Indiana strives to create a work environment that rewards hard work and strong performance while encouraging a positive work-life balance. At Merchants we believe our people make the difference in our business and our full range of top-notch employee benefits are key to building and maintaining our amazing team. Merchants Bank of Indiana is proud to be an Equal Opportunity Employer.
  • Medical
  • Dental
  • Vision
  • Disability
  • Life
  • 401K

The Personal Banker/Teller is responsible for providing premier customer service to both existing and potential customers by actively listening to customer requests and effectively, efficiently responding with sound, accurate solutions. A successful Personal Banker will focus on accurately and efficiently processing account transactions, account changes and loan transactions while establishing positive professional relationships with customers and colleagues.   

Essential Duties and Responsibilities:

  • Process cash and non-cash banking transactions efficiently and accurately.
  • Provide premier customer service to all bank visitors and customers.
  • Open accounts, cross-sell products and services and assist in identifying customer financial needs.
  • Regularly, accurately balance cash drawer, vault and ATM within guidelines.
  • Timely adhere to bank policies and procedures, audit and compliance guidelines, and training requirements.
  • Provide back-up operational support for branch staff.

Knowledge, Skills, Abilities and Experience:

  • Requires at least six months’ experience with cash handling in a bank environment.
  • Requires strong organizational skills, the ability to do basic math without assistance, and a keen focus on accuracy and timeliness.
  • Must have strong verbal and written communication skills with demonstrated strong interpersonal skills.
  • Requires the ability to travel between local branches in Indianapolis and Carmel.
  • Retail banking experience is preferred.
  • Requires high school diploma or GED from an accredited institution.
  • Must be proficient in basic computer use including Microsoft Office and Outlook with the ability to learn new software programs and use relevant computer programs in a professional setting.

 The Personal Banker position is a full-time, non-exempt position.  Qualified applicants may submit their resume online.

Apply Online

Summary: The Business Banker is responsible for proactively sourcing, acquiring and retaining customer relationships while maximizing sales opportunities. This role will spend most of the time in the field, on sales appointments, generating leads and closing business. This position is commission eligible in addition to a strong, competitive base salary.

Expected Outcomes: A successful Business Banker will focus on growth and profitable relationships by meeting the demands of the business banking market with particular attention on bank products and services such as deposits, treasury management, loans, letters of credit, SBA lending, credit cards and other related products.

Essential Duties and Responsibilities:

  • Achieve established revenue, sales production and business goals;
  • Proactively manage assigned portfolio of clients, identifying needs and maximizing opportunities;
  • Generate leads and close opportunities, including originating simple and complex loans, performing renewals and managing problem credits

Expected Experience, Skills and Education:

  • Requires a minimum of five years of banking experience;
  • Minimum of three years in business banking preferred.
  • Bachelor’s degree required, focus in business, accounting, finance or related field strongly preferred.
  • Requires prior credit training.
  • Requires SBA lending experience.
  • Requires outside calling skills, including demonstrated successful prospecting and contact management.
  • Requires strong working knowledge of credit structuring and processing, in addition to strong analytic skills with the demonstrated ability to manage and present complex financial information in a format that is easily understood.

All employees are expected to contribute to the overall success of the organization by performing requested duties regardless of explicit inclusion in the job description or reasonable relation to an employee’s primary role. Additionally, all employees must understand and adhere to all federal and state laws and banking regulations and company policies and procedures applicable to assigned job responsibilities, including compliance as appropriate under the Bank Secrecy Act and Anti-Money Laundering regulations.

Additionally, all employees are expected to demonstrate the following Core Competencies:

Professionalism – acting with responsibility, integrity and accountability; demonstrating consistent trustworthiness and reliability; always remaining flexible, adaptable and willing to accept coaching; building and managing professionally healthy relationships; deliberately managing career decisions; and continually developing awareness of business-related topics.

Communication – understanding various active and passive tools and styles and their effects; and exhibiting appropriate, effective, timely use of tools and styles to connect, collaborate, facilitate teamwork and serve customers.

Work Quality – demonstrating an ongoing commitment to compliance, safety and security; executing work with efficiency, a sense of urgency and attention to detail; and displaying organized work practices and a results-oriented mindset.

Analytical Ability – navigating work-related circumstances with practical, sound reasoning; and demonstrating creativity in problem solving.

Leadership – displaying good judgment and certainty in decision making; taking initiative with job-related demands; demonstrating innovative thinking and sound planning with business practices; managing individual performance toward shared organizational goals; and thinking strategically to set and accomplish goals.

 

 The Business Banker position is a full-time position.  Qualified applicants may submit their resume online.

Apply Online

The Seniors Housing & Healthcare Analyst position is focused in the commercial real estate finance industry through a fast-paced, deal-driven environment. The position will be assigned analysis tasks geared toward underwriting and presenting the best financing options for commercial real estate borrowers dedicated to independent living, assisted living, and skilled nursing facilities. The analyst will work closely with sales staff, borrowers and senior management to meet the financial needs of customers while diligently protecting the bank’s capital.

The Seniors Housing & Healthcare Analyst position is physically located at our Carmel, Indiana, headquarters.  Remote work options will be considered for experienced candidates

Seniors Housing & Healthcare Analyst Essential Duties and Responsibilities:

  • Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
  • Review pertinent market information, including rent/sale comps, capitalization rates, market vacancy, trends and other data necessary to evaluate specific loan opportunities, including competitor information.
  • Generate financial ratios and trend analyses using Excel-based underwriting workbooks to evaluate customers’ financial status and payback ability.
  • Prepare Word-based reports including credit analyses and summaries of loan requests, and timely submit to loan committees for approval.
  • Assist the management of the loan portfolio in regard to loan covenants, reporting requirements and delinquencies.
  • Work with sales staff to manage renewal and modification requests as needed.
  • Visit with prospective and current bank clients in conjunction with sales staff both inside and outside the bank.

Knowledge, Skills, Abilities and Experience:

  • Must have professional work experience in a closely-related role for a minimum of one yearpreferably a minimum of five years Seniors Housing real estate financing experience.
  • Previous experience with permanent loan programs (Fannie, Freddie, HUD, etc) preferred.
  • Requires a bachelor’s degree in a related field of study from an accredited institution.
  • Candidates must demonstrate successful critical thinking skills.
  • Requires the ability to successfully multitask and perform accurate, timely work with multiple priorities and deadlines.
  • Must demonstrate strong customer service skills and/or interpersonal and communication skills.
  • Requires a demonstrated working knowledge of Microsoft Excel, Word and Outlook at a moderate to advanced level.

The Seniors Housing & Healthcare Analyst positions are full-time, exempt positions eligible for the annual discretionary bonus program.

Qualified applicants may submit their resume online.

Apply Online

Summary: The Loan Operations Specialist supports the daily functions of the Bank’s Loan Operations Department, serving to support all commercial and consumer lending functions of the bank.  The Loan Operations Department has the major functions of ensuring that the documents created for loan closings are correct and that all loan documents are exception free and the collateral is perfected. The Loan Operations Department also interfaces with the bookkeeping and proof-transit functions areas of the Bank to ensure that all transaction entries (payments, advances, new loan advances, general ledge entries, etc.) are performed correctly and that appropriate general ledger accounts are monitored and balanced.

Expected Outcomes: A successful Loan Operations Specialist will ensure all documents follow the Bank’s loan policy and regulations and will coordinate and ensure all due diligence is accurate and completed timely. 

Essential Duties and Responsibilities:

  • Supports all departmental functions and assures the departmental objectives are achieved in providing accurate and timely loan documentation, servicing of the loan and maintaining collateral files; closely monitors loan documentation and collateral exceptions to ensure that such items are kept to minimum levels consistent with Bank policy.
  • Meets all pre-established customer services goals particularly by ensuring that loan closing documents are provided to lenders quickly and accurately.
  • Manages the approved pipeline of loans to ensure customer expectations are met or exceeded around the loan closing process.
  • When appropriate, develops and trains competent staff to meet current and future operations commitments.  Provides assistance and support to staff in dealing with problems.  Supports the resolution of particularly sensitive or complex situations.  Ensures that staff members are fully informed of appropriate compliance regulations, legal requirements, policies and procedures, providing on-the-job training, if necessary.
  • Responsible for working within regulatory guidelines and bank policies that are applicable to the areas this position supports.
  • Daily processing of loan payments and advances.
  • Ensure SBA Reporting is submitted in a timely manner while also updating loan files to secure the SBA guarantee by maintaining SBA Eligibility documents.  
  • Attend training on applicable subjects when available and appropriate for position.
  • Perform other duties as assigned.

Expected Experience, Skills and Education:

  • Minimum of five years of banking experience in the areas of depository services and loan originations, or an educational background that provides a level of knowledge typically gained from five years or more retail lending.  High school diploma or GED from an accredited institution, College degree preferred.
  • Requires the ability to successfully multitask and perform accurate, timely work with multiple priorities and deadlines.
  • Must demonstrate strong customer service skills and/or interpersonal and communication skills as well as a strong attention to detail and an exemplary desire to produce top-notch work.
  • Requires a demonstrated working knowledge of basic computer software such as Microsoft Office and Outlook at a moderate level.
  • Previous work experience in loan operations/administration and SBA loan processing is strongly considered.

All employees are expected to contribute to the overall success of the organization by performing requested duties regardless of explicit inclusion in the job description or reasonable relation to an employee’s primary role. Additionally, all employees must understand and adhere to all federal and state laws and banking regulations and company policies and procedures applicable to assigned job responsibilities, including compliance as appropriate under the Bank Secrecy Act and Anti-Money Laundering regulations.

Additionally, all employees are expected to demonstrate the following Core Competencies:

Professionalism – acting with responsibility, integrity and accountability; demonstrating consistent trustworthiness and reliability; always remaining flexible, adaptable and willing to accept coaching; building and managing professionally healthy relationships; deliberately managing career decisions; and continually developing awareness of business-related topics.

Communication – understanding various active and passive tools and styles and their effects; and exhibiting appropriate, effective, timely use of tools and styles to connect, collaborate, facilitate teamwork and serve customers.

Work Quality – demonstrating an ongoing commitment to compliance, safety and security; executing work with efficiency, a sense of urgency and attention to detail; and displaying organized work practices and a results-oriented mindset.

Analytical Ability – navigating work-related circumstances with practical, sound reasoning; and demonstrating creativity in problem solving.

Leadership – displaying good judgment and certainty in decision making; taking initiative with job-related demands; demonstrating innovative thinking and sound planning with business practices; managing individual performance toward shared organizational goals; and thinking strategically to set and accomplish goals.

 The Loan Operations Specialist position is a full-time position.  Qualified applicants may submit their resume online.

Apply Online

Summary: The Treasury Management Sales Associate will be responsible for delivery of integrated treasury management solutions to business, not-for-profit, and key executives. The Treasury Management Sales Associate will partner closely with client-facing teammates to consult on sales opportunities and provide the product expertise and consultation necessary to deliver the best possible solution to the client.  The Treasury Management Sales Associate will be the primary treasury management contact for key clients and internal partners.

Expected Outcomes: A successful Treasury Management Sales Associate will expand and build relationships while maintaining a high level of client satisfaction by providing our clients with the appropriate treasury management solutions for the needs of their business.

Essential Duties and Responsibilities:

  • Manage a growing portfolio of treasury management clients.
  • Identify opportunities to expand business throughout central Indiana.
  • Identify other client banking needs and partner with retail bank staff on cross sell opportunities.
  • Conduct sales calls individually and with business bankers, to develop new Treasury Management relationships.  
  • Collaborate with business bankers to cross-sell treasury management products.
  • Understand the client’s business environments, strategies, and industry to provide the best solution for their situation.
  • Identify potential new business opportunities and provide the appropriate solutions.
  • Promote sales through frequent client meetings and discussions, covering new products, and market and industry developments.
  • Develop strategic sales plans in coordination with relationship managers and other colleagues as appropriate.
  • Manage sales process to include proposal and implementation.
  • Address customer issues in a professional and timely manner.

Expected Experience, Skills and Education:

  • Minimum of 2 years banking experience in the areas of Treasury and Cash Management required, or an educational background that provides a level of knowledge typically gained from 2 years’ experience.
  • Demonstrated knowledge of treasury management products and related business required.
  • Demonstrated knowledge of financial and risk management processes required.
  • Excellent verbal and written communication skills.
  • Strong customer service skills required.
  • Proficiency with various word processing, spreadsheet, and presentation software.

All employees are expected to contribute to the overall success of the organization by performing requested duties regardless of explicit inclusion in the job description or reasonable relation to an employee’s primary role. Additionally, all employees must understand and adhere to all federal and state laws and banking regulations and company policies and procedures applicable to assigned job responsibilities, including compliance as appropriate under the Bank Secrecy Act and Anti-Money Laundering regulations.

Additionally, all employees are expected to demonstrate the following Core Competencies:

Professionalism – acting with responsibility, integrity and accountability; demonstrating consistent trustworthiness and reliability; always remaining flexible, adaptable and willing to accept coaching; building and managing professionally healthy relationships; deliberately managing career decisions; and continually developing awareness of business-related topics.

Communication – understanding various active and passive tools and styles and their effects; and exhibiting appropriate, effective, timely use of tools and styles to connect, collaborate, facilitate teamwork and serve customers.

Work Quality – demonstrating an ongoing commitment to compliance, safety and security; executing work with efficiency, a sense of urgency and attention to detail; and displaying organized work practices and a results-oriented mindset.

Analytical Ability – navigating work-related circumstances with practical, sound reasoning; and demonstrating creativity in problem solving.

Leadership – displaying good judgment and certainty in decision making; taking initiative with job-related demands; demonstrating innovative thinking and sound planning with business practices; managing individual performance toward shared organizational goals; and thinking strategically to set and accomplish goals.

 The Treasury Management Sales Associate position is a full-time position.  Qualified applicants may submit their resume online.

Apply Online

Summary: The Paralegal position will support the SVP, General Counsel by completing contract reviews, track litigation progress, assist with corporate governance, project management, and other administrative tasks. The Paralegal position will work closely with the SEC Reporting Manager and will also be responsible for assisting other Shared Services departments with projects and tasks as assigned.

Expected Outcomes: A successful Paralegal will be able to work with a high level of autonomy and be able to effectively manage multiple projects at once. A successful Paralegal will update company files, prepare and review legal contracts, review documents, and provide legal assistance and support to the SVP, General Counsel and other members of the executive team.

Essential Duties and Responsibilities:

  • Serve as a first line of review for certain contracts and monitor vendor relationships.
  • Assist with tasks related to responding to and communicating with regulatory authorities and internal and external auditors.
  • Prepare and assist with corporate, regulatory, and SEC filings.
  • Prepare, review, and maintain minutes, resolutions, written consents, and corporate organizational documents.
  • Update and manage corporate policies.
  • Assist with mergers and acquisitions or other legal transactional matters as assigned.
  • Assist Legal, Compliance, and Human Resources with special projects.

Expected Experience, Skills and Education:

  • Minimum of three years’ paralegal experience.
  • Bachelors’ degree from an accredited institution preferred.
  • Paralegal certificate from an accredited institution preferred.
  • Excellent verbal and written communication skills.
  • Understanding of legal language and principles required, familiarity with banking laws and regulations preferred.
  • Ability to maintain confidentiality and to exercise discretion and good judgement.
  • Excellent interpersonal and customer service skills required.
  • Strong analytical and problem-solving skills.
  • Ability to work independently with minimal direction.

All employees are expected to contribute to the overall success of the organization by performing requested duties regardless of explicit inclusion in the job description or reasonable relation to an employee’s primary role. Additionally, all employees must understand and adhere to all federal and state laws and banking regulations and company policies and procedures applicable to assigned job responsibilities, including compliance as appropriate under the Bank Secrecy Act and Anti-Money Laundering regulations.

Additionally, all employees are expected to demonstrate the following Core Competencies:

Professionalism – acting with responsibility, integrity and accountability; demonstrating consistent trustworthiness and reliability; always remaining flexible, adaptable and willing to accept coaching; building and managing professionally healthy relationships; deliberately managing career decisions; and continually developing awareness of business-related topics.

Communication – understanding various active and passive tools and styles and their effects; and exhibiting appropriate, effective, timely use of tools and styles to connect, collaborate, facilitate teamwork and serve customers.

Work Quality – demonstrating an ongoing commitment to compliance, safety and security; executing work with efficiency, a sense of urgency and attention to detail; and displaying organized work practices and a results-oriented mindset.

Analytical Ability – navigating work-related circumstances with practical, sound reasoning; and demonstrating creativity in problem solving.

Leadership – displaying good judgment and certainty in decision making; taking initiative with job-related demands; demonstrating innovative thinking and sound planning with business practices; managing individual performance toward shared organizational goals; and thinking strategically to set and accomplish goals.

 The Paralegal position is a full-time position.  Qualified applicants may submit their resume online.

Apply Online

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